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News & Announcements
6
Archives 2003
6
News Release

News

Southlake Regional Health Centre
Announces New Fast Track Service

Newmarket, August 28, 2003 - On Tuesday, September 2, 2003, Southlake Regional Health Centre will open a new Fast Track Service. Operating similar to a walk-in clinic, this service will enhance the Hospital's existing Emergency Program and will operate from 11:00 a.m. until midnight, seven days a week with dedicated physician coverage at all times.

The Fast Track Service is intended to provide individuals with a reliable alternative when they require care for less urgent injuries and conditions and their family doctor's office is closed or cannot accommodate a last minute appointment. It will also ensure timely access to health care services for the growing number of northern York Region residents who do not have a family physician due to the existing shortage of doctors accepting new patients.

According to Dr. Stephen Cluff, medical director for the Hospital's emergency program, the Fast Track Service is expected to improve waiting times in Southlake's busy emergency department.

Dr. Cluff said, "People often feel frustrated when they come to the Emergency Department because they aren't aware that the most critical or seriously injured people must be treated first. In our busy department, this can result in some people with minor conditions having to wait several hours to see a physician." He added, "Our Fast Track Service will operate on a first-come, first serve basis, ensuring that people with less urgent needs are seen faster, while allowing the Emergency Team to devote their full attention to patients with more complicated conditions."

Other benefits of the Fast Track Service include, rapid turnaround for lab work and x-ray services and access to Southlake's clinics and programs, such as hand and fracture clinics, when follow-up is required.

The Clinic will be temporarily located on the first floor of Southlake's west building, adjacent to the existing Emergency Department. When the new Emergency Department opens in the winter of this year, it will include a separate, dedicated space for the Fast Track Service. Individuals wishing to access the Fast Track Service should report to the Emergency Department where they will be assessed by a registered nurse and directed to the level of care that is most appropriate for their condition.

Fast Track Service when non-emergency care is needed....
additional information click here....


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