Facility Operations

The Facility Operations Department is responsible for the safe and efficient operation of the total hospital physical facilities. To achieve this, the department has been organized into the following branches:

Maintenance
Manager: 905-895-4521, ext. 2094

The Maintenance division of Facility Operations is responsible for preventative maintenance and repair of the main hospital buildings systems & equipment. The department is staffed by a diverse selection of certified tradespersons, including: electricians, plumbers, mechanics, painters, millwrights and HVAC specialists.

Biomedical
905-895-4521, ext. 2094

The Biomedical division of Facility Operations is responsible for the preventative maintenance and repair of all electronic medical equipment. Our technologists receive first-hand training from experts from across the medical equipment field, including G.E., Baxter, etc.

All new equipment coming into the hospital is first examined and signed off by a technologist.

Power Plant
905-895-4521, ext. 2094 or 7131

Our Power Plant 3rd Class Engineers oversee the Hospital’s boiler operations, elevators, water tests, line isolation monitoring, air handling units, chillers, cooling towers and emergency generators on a 24/7 basis. They also respond to after-hours emergency maintenance requests.

• Air Handling
  It is the responsibility of the Facility Operations Department to maintain proper operation of the Air Handling units as per CSA guidelines. Proper operation must ensure that ventilation and air quality are of the utmost priority. All units are to be inspected on a daily basis.

• Line Isolation monitoring:
  High-risk areas of the hospital, which utilize electrical life support equipment, are serviced with isolated power systems.  These areas include the operating and delivery rooms, the Ambulatory Day Care procedure room, the Emergency Trauma room and the ICU/CCU areas. To ensure continued performance of these systems, routine testing is completed on a quarterly schedule.

• Boiler Operations
  The boilers are registered, operated and maintained under the T.S.S.A. and the Boiler and Pressure Vessel’s Act. Boiler inspections are performed internally and externally on an annual basis by the insurance inspector and periodically by the T.S.S.A. Repairs are made by the engineers and outside service providers when required.

• Cooling Towers:
  Inspections and repairs are conducted as per CSA guidelines.

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Security
Coordinator: 905-895-4521, ext. 2935

The hospital is monitored and patrolled 24/7 by trained security guards provided by G4S Security Services. All guards have completed their police foundations diplomas and are licensed bylaw officers.

Parking
Manager: 905-895-4521, ext. 2778
Parking contractor: Precise Parklink

The maintenance and upkeep of all hospital parking lots is the responsibility of the parking office. Please forward any questions or concerns regarding our parking facilities to ext. 2778.

On-site lots include:

• East Visitors Lot
• East Staff Lot
• South Physicians Lot
• South Staff Lot
• Parking Garage

Off-site lots include:

• Charles Street
• Tenatronics

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Food Services
Kiosks/Restaurants:
            - Druxy's Famous Deli
            - Marketplace & Grill Restaurant
            - Subway
            - Urban Kitchen

Patient Meals
Vending Machines

Groundskeeping
Hospital grounds are maintained by a contracted company. Any groundskeeping concerns or comments should be directed to the Facility Operations main office at ext. 2561.
We are delighted to announce that Southlake has gone Smoke-free. There are designated smoking areas surrounding the campus grounds and every effort to keep to these areas and keep them clean would be much appreciated.

Support Services, which includes:

• Environmental Services
• Transport & Linen

Lost & Found
Southlake Regional Health Centre cannot be responsible for loss or damage of articles or valuables which visitors, staff members, volunteers or physicians bring to the hospital.
Articles not claimed within 14 days of receipt will be disposed of as the hospital sees fit.

For general questions or concerns relating to Facility Operations, please contact:

Director, Facility Operations
905-895-4521, ext. 2565

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