Southlake Regional Health Centre is always working to provide the
highest level of care to our patients to achieve the best outcome
possible. In order for that to occur we encourage you to share your
experiences and feedback, whether positive or constructive, with us.
Awareness of dissatisfactions and successes assist the healthcare team
in implementing changes that will provide an improved service.
If you are experiencing difficulties while in the hospital, please
bring your concerns to your nurse's attention. If you find that your
concerns are not addressed adequately please request to speak to the
manager of the unit on which you are a patient. You also have the option
to contact the Patient Relations Representative who will work with you
to help resolve your concern.
The Patient Relations Representative is in hospital during regular
business hours and can be contacted by calling 905-895-4521 ext. 2290,
by email, by completing the form below, or in writing at:
Southlake Regional Health Centre
596 Davis Drive