Southlake Regional Health Centre is always working to provide the highest level of care to our patients to achieve the best outcome possible. In order for that to occur we encourage you to share your experiences and feedback, whether positive or constructive, with us. Awareness of dissatisfactions and successes assist the healthcare team in implementing changes that will provide an improved service.
If you are experiencing difficulties while in the hospital, please bring your concerns to your nurse's attention. If you find that your concerns are not addressed adequately please request to speak to the manager of the unit on which you are a patient. You also have the option to contact the Patient Relations Representative who will work with you to help resolve your concern.
The Patient Relations Representative is in hospital during regular business hours and can be contacted by calling 905-895-4521 ext. 2290, by email, by completing the form below, or in writing at:
Southlake Regional Health Centre
596 Davis Drive