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Spiritual and Religious Care

To reach the Spiritual Care Department, call 905-895-4521, ext. 2539.

The Spiritual Care Team

Coordinator of Spiritual Care:
Rev. Vicki Cousins, BA, MDiv, MRE, CASC Specialist, RP
Spiritual Care Provider at the Stronach Regional Cancer Centre and Southlake Regional Health Centre:
Rev.  Eric Schulz BA M.Div, CASC Specialist, RP

Vision Statement: Caring for the whole person through spiritual care, connectedness and compassion.

Mission Statement: Recognizing that care is integral to treatment, we strive to provide the Ultimate Patient Experience by delivering spiritual care that embraces the diverse and unique experience of the individual.

The Spiritual Care Team at Southlake provides spiritual and religious care to patients, families, staff, and volunteers 24 hours a day, 7 days a week. The Team strives to meet the spiritual needs of our multi-faith and multi-cultural communities. The program is supported by:
  • a Coordinator of Spiritual Care/Chaplain
  • a Spiritual Care Provider/Chaplain
  • spiritual leaders
  • community clergy
  • unit chaplains
  • on-call chaplains
  • lay spiritual care volunteers, who share their compassion with our Southlake community
Patients will be visited by a member of the Spiritual Care Team, if he/she gives consent upon admission to the Hospital or if a request is made during a patient’s stay at Southlake. If a visit from a spiritual leader from various faith traditions is requested, or a patient asks to receive religious sacraments, arrangements will be made through the Spiritual Care Team.

Did You Know?
A recent survey showed that hospitalized patients ranked compassion, a caring presence, and prayer as top priorities in their spiritual care. We suggest families and friends encourage the patient to seek spiritual support in times of need.

Other Services Offered

Memorial Services
Memorial Services include a Palliative/ Cancer Memorials and Hospital-wide Memorials twice per year, and Remembrance Day Service.

Grief Support
“Growing Through Grief” support groups are offered several times per year to help the bereaved in the grieving process.

Spiritual Care Visitor Training
Basic training is offered  to people who are interested in becoming a spiritual care volunteer in the Spring and in the Fall at Southlake, or at another hospital in the Central Local Health Integration Network (LHIN).
Multi-faith Chapels
For prayer, quiet reading, or reflection and meditation there are are two Chapels in the Hospital. They are located on Level 1 and Level 2 of the East Building.

What is Spiritual care?

Spiritual care is integral to our well-being. It is a connectedness to self, to others, and to the sacred. Members of the Spiritual Care Team at Southlake strive to meet the spiritual and emotional needs of patients, families, staff, physicians, and volunteers. Within our multi-faith and multi-cultural community, spiritual care providers recognize that meeting the spiritual care needs of patients and their families is a patient right and a healthcare obligation.

Spiritual Care Providers at Southlake:

  • offer a compassionate caring presence and empathetic listening;
  • are sensitive and respectful of cultural, spiritual and religious diversity;
  • are available to patients, families, staff, physicians and volunteers, 24 hours a day, seven days a week 
  • offer prayer if requested;
  • are committed to confidentiality and privacy; 
  • believe that spirituality is different for each individual. For some, it is associated with a specific faith or religious tradition while others identify themselves as " spiritual but not religious"; and
  • will call a patient's own spiritual/faith leader.
How To Contact the Spiritual Care Team?
Between 8:30 a.m. and 4:30 p.m., Monday though Friday, please call Locating at 905-895-4521, ext. 2216 and ask to have the staff chaplain paged at #1422.
Voicemail messages can be left at ext. 2539. Your call will be returned as soon as possible. Appointments can be made with the staff chaplains. Please note that messages are not retrieved on the weekends.
For emergencies after hours, please call Locating at ext. 2216 and have the on-call chaplain paged. If a Roman Catholic patient is requesting the Sacrament of the Sick, please have the on-call priest paged.

Southlake Regional Health Centre
596 Davis Drive, Newmarket, Ontario   L3Y 2P9
Tel: 905-895-4521   |   TTY: 905-952-3062
Copyright © 2012 Southlake Regional Health Centre