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Freedom of Information Requests
​On January 1, 2012, the Southlake Regional Health Centre became subject to the Freedom of Information and Protection of Privacy Act (FIPPA/the Act). The Act provides the public with a right of access to general records held by Southlake and also sets out the Hospital's obligations with respect to the protection of personal information. The Act applies only to records that came into the custody or control of Southlake on or after January 1, 2007.

Members of the public can request access to hospital records by making a Freedom of Information (FOI) Request. Types of records that the hospital maintains relate to the hospital budget, minutes, agendas and other records such as policies and procedures.

Southlake is committed to conducting its business in a manner that promotes transparency and accountability. It is the practice of Southlake, in keeping with the spirit of FIPPA, to make its operational records publicly available wherever possible.

Making a Request for Information
To make an access request for general records or for records of personal information held by Southlake Regional Health Centre, please fill out the FIPPA Request Form.

You must clearly describe the records you are requesting. To help identify the records, you may wish to consult

Your request must be accompanied by a $5.00 application fee payable by cheque or money order to the order of the Southlake Regional Health Centre. Please do not send cash in the mail.

Your form must be mailed to the following address:

Privacy Office
Southlake Regional Health Centre
596 Davis Drive
Newmarket, ON
L3Y 2P9

You will receive a response within 30 days.

In addition to the $5 application fee; the Freedom of Information and Protection of Privacy Act (FIPPA) allows organizations to recover costs for such items as record search and photocopying. You will be notified if your request will cost more than $25.00 to process, and you may be asked to pay a deposit if the estimated processing costs exceed $100.00.

In the event that Southlake decides, in accordance with FIPPA, not to disclose a record, or part of a record that you have requested, you will be provided with a description of the record, the reason(s) for which the record is not being released, and you will be advised of your right to appeal Southlake's decision to deny access to the Information and Privacy Commissioner/Ontario. The Commissioner has the authority to review all decisions made under FIPPA.

For more information, please contact:

Privacy Office
Southlake Regional Health Centre
905-895-4521, ext 2395

Southlake Regional Health Centre
596 Davis Drive, Newmarket, Ontario   L3Y 2P9
Tel: 905-895-4521   |   TTY: 905-952-3062
Copyright © 2012 Southlake Regional Health Centre