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Full Time, Patient Service Partner, VNT 18-1149

Job Posting #18-1149

Full Time Patient Services Partner, VNT 












Emergency and Patient Flow




SEIU Service




Days, 8 hour shifts






POSTED:  Sept 25, 2018                                           PLEASE APPLY BY:  Oct 1, 2018

Job Summary


 The Patient Services Partner (PSP) is responsible for the provision of patient care to a specific group of patients under the supervision of Regulated Health Care Professionals (RHP) and in accordance with the policies and procedures of the Southlake Regional Health Centre (SRHC). PSPs are primarily required to perform tasks for patients that are focused on activities of daily living (ADL) including mobility and feeding.


Job Duties & Responsibilities

·         Document patient care activities in the Health Care Record

·         Empty, measure, and report ostomy and Foley catheter drainage and dispose of contents

·         Perform urine and stool specimen collection and labeling of these specimens

·         Perform various patient care duties and related social activities necessary in meeting patient’s personal needs and comfort and documenting as required

·         Provide physical assistance to patients as required by assisting with lifts and transfers, as directed by a RHP

·         Assist with ambulation, toileting, bathing and personal hygiene functions under the direction of RHP

·         Assist with tray set-up and feeding of patients as directed by a RHP; opening packages, making patient comfortable, feeding when necessary and documenting food consumption

·         Monitor at risk patients by direct observation in or outside the patient room



·         High school diploma required

·         Successful completion of a Personal Support Worker/Developmental Service Worker program through a National Association of Community Career Colleges approved program, community college/accredited college program; OR successful completion of a minimum of the 1st year of a Nursing program required

·         Demonstrates understanding of infection prevention and control practices  Demonstrates conflict resolution skills

·         Demonstrates computer literacy

·         Demonstrates Southlake’s Core Competencies

·         Positive work and attendance record

·         Recent patient care experience preferred

·         Recent acute care experience preferred

·         Proven ability to attend work regularly as per the Attendance Support Policy #HA30 and Procedure #HA35


At Southlake Regional Health Centre, we are committed to fostering an inclusive and accessible environment.  We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.  Southlake Regional Health Centre is committed to providing accommodations in all parts of the hiring process.  If you require an accommodation, we will work with you to meet your needs.


It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace.

If interested in applying, please submit a resume and coverletter to quoting the position title, and vacancy# in the subject line.

Southlake Regional Health Centre
596 Davis Drive, Newmarket, Ontario   L3Y 2P9
Tel: 905-895-4521   |   TTY: 905-952-3062
Copyright © 2012 Southlake Regional Health Centre