Health Information at Southlake oversees the collection, storage, and retention of patient health records. It respects and maintains the confidentiality of every patient's personal health information and its custody according to government legislation and the corporations by-laws. This means that the hospital may only maintain some of your records.
To reach Health Information:
Tel.: 905-895-4521, ext. 2315
(Option 1 - to request your Diagnostic Images copied to a disk)
(Option 2 - to request Release of Information - for legal, insurance, personal records, and WSIB)
(Option 3 - all other requests, including Circle of Care)
Requests of the Release of Information Team must be made Monday to Friday between 8:00 a.m. and 4:00 p.m.
Note: Health Record Services require the original signed authorization form in order to complete your request.