home banner staff
Can't find it?
Core Curriculum 2018 - Volunteers
2018 Annual Core Curriculum Education

Each year, Our People are required to honour an important commitment: completing their Core Curriculum education modules within a specific timeframe. This helps to ensure that we maintain a safe and healthy environment for Our Patients and Our People.

Southlake’s Core Curriculum modules for Volunteers include:
  1. Accessibility Customer Service Standards
  2. Chemical Safety Awareness
  3. Code of Conduct
  4. Emergency Codes
  5. Infection Prevention and Control
  6. Privacy
  7. Workplace Violence
Completion of each course on an annual basis helps to ensure that Southlake is in compliance with relevant legislative and Accreditation Canada standards.

For the past two years, our Staff and Volunteers have achieved a 100% completion rate – an impressive achievement within the healthcare industry! With the continued support of Our People, we are confident that we can repeat history and achieve a 100% completion rate this cycle.

Timelines for Completion are:
  • Current Volunteers - March 31, 2018
  • New Volunteers - within one week of start date
Where to Complete Your Courses:
  • You are welcome to complete these courses on your own home laptops/computers (tablets, ipads, smartphones, MAC computers will not work)
  • In the Health Sciences Resource Centre (Library East Level 1) - volunteers have swipe access, until March 31st, should the library be closed during your shift.


Here are some quick reference guides for you on how to complete these courses. These are good to take a look through to understand the steps to completing these courses.
At the end of each course you will see a screen similar to the image below. This screen is where you provide information about yourself so that we can mark that you have completed each course. You must enter in your 4 digit Volunteer Kiosk Number, along with your first and last name.
Once you have entered in this information press the blue DONE button.
You will be instructed when to press the next button to finish the remainder of the course.

Supported Internet Browsers:
  • Chrome 16 and later
  • Firefox 13.0 and later
  • Safari 5.0 or later
  • Internet Explorer 10.0 and later