home banner staff
Can't find it?
Southlake Regional Health Centre Privacy Office

Southlake is committed to protecting the privacy of the patients that we serve, while maintaining our accountability to the public through openness and transparency. Our Privacy Office supports our compliance with the Personal Health Information Protection Act (PHIPA) 2004 and the Freedom of Information and Protection of Privacy Act (FIPPA), 1990, and is responsible for:

  • Ensuring Southlake’s practices around the collection, use, disclosure, retention, protection and disposal of personal health / personal information meet legislative obligations
  • Establishing training and communication programs to inform agents of their privacy duties
  • Responding to inquiries regarding information practices
  • Ensuring patients have access to their records and the ability to request correction
  • Conducting privacy audits
  • Responding to privacy concerns from the public.


Contact Information:

If you require information about Southlake Regional Health Centre’s privacy practices or to raise a concern, the Privacy Office can be reached at 905-895-4521 ext. 2395 or by email at privacy@southlakeregional.org.

For questions regarding the release or correction of personal health information, contact Health Information Services at 905-895-4521 ext. 2635. Health Information Services is located on the main floor of the hospital, East Building behind Tim Hortons. Office hours are Monday to Friday between 8:00 am and 4:00 pm.


Southlake Regional Health Centre
596 Davis Drive, Newmarket, Ontario   L3Y 2P9
Tel: 905-895-4521   |   TTY: 905-952-3062
Copyright © 2012 Southlake Regional Health Centre