Disclaimer: Southlake’s social media channels are
sources of information for educational purposes only. Information on any of
Southlake’s online channels should not be used as a substitute for medical
advice, treatment, or diagnosis. If you are seeking medical advice or require medical
care, please seek assistance from a qualified healthcare professional or visit your
nearest Emergency Department.
At Southlake, your input is valued and encouraged. Discussion
is welcomed on all of our social media channels, including, but not limited to:
Facebook, Twitter, Pinterest, and YouTube.
We are always pleased to read any commentary or
experiences that you would like to share with us. However, Southlake reserves the right to
review, modify, and/or delete any content deemed offensive or inappropriate in
tone, or references to Southlake which are untrue. This includes, but is not limited
obscene, and/or abusive comments;
- Comments that violate the privacy
and/or jeopardize the reputation, safety, and/or well-being of members of the
Southlake team, our patients, or their families;
- Profanity and/or
comments or information not related to or affiliated with Southlake; and/or
- Content that
could be deemed offensive to community standards.
Although Southlake makes a conscious effort to monitor
and review content posted on our social media channels in an expeditious manner,
they are not monitored 24 hours/day, 7 days/week. Please be advised that there may
be a delay in responding to comments and requests for information.
When submitting content to any of Southlake’s social
media channels, please be aware that your information will be available to the
public and potentially viewed by a wide range of audiences. By posting on any of Southlake’s channels, you
accept and understand that Southlake reserves the right to use the information
for promotional and/or fundraising purposes for both internal and external
Please avoid posting or disclosing any identifiable or
personal health information, as this information may be used by outside
participants beyond the control of Southlake. If you do not wish for your
information to be shared, published, duplicated, and/or reprinted by any means,
then we ask for you to refrain from posting on any of Southlake’s social media
If we have failed to meet your expectations and you
would like to share your story, please contact our Patient Relations office at 905-895-4521 ext. 2290 or
through our website.
Note: Any external websites that link or are linked to Southlake’s social
media channels does not constitute endorsement by Southlake and we cannot be
held responsible for content posted on these sites.