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Required Reading
All staff are required to review this important information prior to their first day of work at Southlake.
 
Attendence @ Work Framework - Reporting Procedure Attendance Support Program (ASP) 
The Attendance @ Work Framework supports Our People by monitoring and tracking sick time in the hospital.

Absence From Work - Reporting Procedure 
Review and refer to if you ever need to report an absent shift due to illness. 
 
Dress Code Policy
Maintaining a professional image is an important aspect of the service we provide to the Southlake community. Please review this policy to familiarize yourself with the expectations of attire throughout On Boarding and Orientation, as well as once within your specific department. Please note that jeans, running shoes, and sweatshirts are not acceptable at any time you are at work, unless specifically permitted in your work area.


Energy Credit Union
As a current employee of Southlake you are eligible for membership in The Energy Credit Union Limited, an exclusive financial institution that has been meeting member’s financial needs from start to finish for over seven decades.  With a membership of over 4500 and assets in excess of $45 million, find out how you can get started. Call Brenda Eberhardt at 905-895-4521 extension 2503 or email at beberhardt@theenergycu.com you can also drop by the Southlake Credit Union Branch in the Medical Arts Building.
How to access all your swipes and access your paystubs and T4's.
 
Footwear
An overview of Southlake's expectations regarding the appropriate footwear based on your role within the hospital.

HIROC Checklist
 
A required checklist compiled to ensure you receive the proper orientation/education throughout your starting period with us. Please initial beside each topic once you have been introduced to it. Once the checklist is completed, sign and date the bottom of the form and return the completed check list to Human Resources to be kept in your employee file.


Many areas of the Hospital have department specific lockers. The Hospital also has a general locker room available to all staff. Please review our locker policy to see if you will require one and how to go about accessing the lockers.
 
Our Core Commitments 
These are the commitments we ask our staff to strive towards for our patients, volunteers, community and to each other.
 
Scent Reduction 
In order to achieve a scent-free environment at Southlake we ask that anyone within the Hospital limit the amount of scented products used to support those who may have sensitivities towards perfumed products.
 
Service Excellence Standards 
Our Service Excellence Standards are outlined in this framework. Please ensure that you are familiar with these principles
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Core Curriculum 
Mandatory annual online education provided to all staff and volunteers. 
 
 

Southlake Regional Health Centre
596 Davis Drive, Newmarket, Ontario   L3Y 2P9
Tel: 905-895-4521   |   TTY: 905-952-3062
Copyright © 2012 Southlake Regional Health Centre
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